M·FMoisture
Field Guide
Run the lab ↗
← All field guides

WATER-DAMAGE PROTOCOL

When a dehumidifier is not enough

Stop conditions for DIY drying—and the evidence to collect before calling for help.

01

Stop and assess

Do not enter water near energized electrical equipment. Avoid contact with sewage or floodwater of unknown origin. Stop the source when it can be done safely and document affected areas.

02

Escalate the job

Professional assessment is appropriate when water is contaminated, materials are structurally soft, multiple rooms are affected, hidden cavities may be wet, or visible growth is extensive.

03

Drying is measured

Room RH alone does not prove that wood, drywall or insulation is dry. Restoration professionals use material readings, psychrometrics and a documented drying goal.

Talk to a water-damage professional.

If the source is controlled and the area is safe to enter, describe when the water started, where it traveled and which materials are affected.

Call 607-318-0985 Calls may be routed to an independent service provider. We may receive compensation. Availability and service area vary. For immediate danger, contact emergency services.

Reference bench

U.S. EPA · Mold, Moisture and Your Home ↗ENERGY STAR · Dehumidifier Buying Guidance ↗ENERGY STAR · Testing and Capacity ↗